Covera provides health insurance, life insurance, and critical illness coverage, along with add-on riders such as accident, dental, and maternity benefits.
Yes, you can add riders to fit your personal or family needs.
Eligibility varies by product, but most plans are available for adults up to 65.
Coverage begins once your application is approved and your first premium is paid.
Some benefits have a short waiting period (e.g., maternity, critical illness) — this will be outlined in your policy.
Yes, upgrades are possible depending on your health condition and policy terms.
You can submit claims online through our website or with our customer service team.
Typically your policy ID, medical reports, and relevant bills or receipts.
Most claims are reviewed within 5–7 business days.
Yes, claim tracking is available through your Covera online account.
You’ll receive a clear explanation, and you may file an appeal if needed.
Emergency medical treatments are usually covered, subject to your plan terms.
We accept payments via bank transfer, credit card, and auto-debit.
Yes, you can update your payment preferences anytime in your account settings.
Your coverage may lapse after a grace period, but reinstatement options are available.
Yes, we provide family and corporate packages at reduced rates.
You can reach us by phone, email, or live chat during business hours.
Our emergency support is available anytime, while regular queries are handled during office hours.
We’re here to help you!
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