FAQs Page

Clear answers for a truly relaxing experience.

FAQ

General & Booking

You can book directly through our website, by phone, or visit us at the spa.

We recommend booking at least 24 hours in advance to secure your preferred time.

Yes, cancellations or reschedules can be made up to 12 hours before your appointment.

Walk-ins are welcome, but availability is not guaranteed without a reservation.

We accept cash, debit/credit cards, and e-wallet payments.

Yes, Radiant Spa gift vouchers are available and make a perfect present for loved ones.

FAQ

Services & Treatments

You can book directly through our website, by phone, or visit us at the spa.

We recommend booking at least 24 hours in advance to secure your preferred time.

Yes, cancellations or reschedules can be made up to 12 hours before your appointment.

Walk-ins are welcome, but availability is not guaranteed without a reservation.

We accept cash, debit/credit cards, and e-wallet payments.

Yes, Radiant Spa gift vouchers are available and make a perfect present for loved ones.

FAQ

Preparation & Experience

Our Soothing Facial is specially designed for sensitive skin with calming, gentle products.

Absolutely. Our therapists begin with a consultation to tailor treatments to your needs.

Most treatments range from 30 to 90 minutes, depending on your choice.

Yes, we use premium, dermatologically tested products suitable for most skin types.

Yes, we provide couple treatments and group spa packages upon request.

Of course! Many guests enjoy combining facials, massages, and body treatments in a single session.